Chapter 2 Families Make a Difference Answer Key Page Nine
2.1 Reading
2.i.i Become over learning object 2 to get familiar with six tips to address readings and understand them meliorate.Now put them into do!
2.1.2 Develop exercises A to D on pages 99 and 100 of yourMarket Leader book (the exercises tin can be adult individually).
A Work in pairs . Inquire and respond these questions
1.
What mobile phone practise you have ?
I have a prison cell idol x one touch
2.
How oft exercise yous employ information technology each day ?
every iii hours
3.
What practice you mainly use it for ?
To chat, call, shop documents
iv.
Do you use the same mobile for business and private calls?
if for everything you demand
B Read the article on folio 100 most Vittorio Colao, Ceo of the mobile. Phone visitor Vodafone .Do you lot notice anything surprising in his utilise of communication technology?
C Read the article over again and answer these questios.
1.
How many mobile phones does Mr Colao have?
has four phones
2.
What does he employ these phones for?
he uses the blackberry for business organization e-post and SMS letters to bandy with colleagues
He uses the Samsung for social contact and to access Facebook
3.
Co-ordinate to Mr Colao , do executives use their mobiles more than in northern or southern Europe?
in southern europe all executive carries a cell telephone and uses information technology all the time
4.
Why doesn't he like video calling?
does not like, he says he is not a fan of the video call and does non like people on the phone if yous do not talk to them
five.
How does he use these communication technologies?
1.
Conference calling
particularly for keeping up to engagement on projects
b)facebook
he only uses ane social network
D Find words in the article with these meanings
1.
To exchange (paragraph 3)
exchanges messages with colleagues
2.
To become into (paragraph 3)
Samsung uses of social contact and admission to facebook
3.
Behaving in a controlled style (paragraph four)
in northern Europe are more disciplined, They but use mobile When They demand to
iv.
Someone who likes something very much (paragraph 5)
conference calls are useful,especially for keeping upwardly to date on projects
2.1.iii Read article Lessons in cultural divergence on page 108 of yourMarket Leader book and develop exercises A to F (the exercises must be developed individually). Send these exercises in the Word file corresponding to Written report Guide 4. Exercise Non take photos of the pages and paste them on the Discussion file; you have to type these exercises (including the instructions).
A Do yous agree with these statements?
1.
All meetings should take stock-still showtime and finishing times.(T)
2.
Beingness on fourth dimension is equally of import in all situations.(T)
3.
It'south more important to learn almost the culture of the state you do business with than to larn the linguistic communication .(F)
4.
At that place is no signal having a detailed plan earlier you lot starting time a project. Things always change , and you need to exist very flexible (T)
B Every bit you read the article below, recall about this question
What are ii principal causes of cultural misunderstanding betwixt Brazil and china
traffic is in the morning and cultural management
LESSONS IN CULTURAL DIFFERENCE
It is 9.05 a.m. and a grouping of Chinese businessmen are exterior a hotel conference room in Sao Paulo, waiting for their Brazilian hosts. The minutes ago, but ,similar many meetings in Brazil, it did not start on time. The Brazilians get in ,lament loudly about the morn'south traffic and become immediately to breakfast. Cultural differences become articulate.
In 2009 ,communist china replaced the US as Brazil's biggest replaced trading partner. Every bit a consequence .Brazilian companies are groovy to understand the Chinese better and observe the all-time way to do business concern together.
For companies already working with China, getting to know the culture is a priority .At chinbra,Sao Paulo is biggest Chinese language school ,students, who mainly work in the import business, take evening classes in mandarin. About one-half the lesson is about cultural issues. They ask questions such as 'should I requite –something Brazilian?.'
Some business deals neglect because of small things like a misunderstood e-mail.'In addition to linguistic communication problems , there is also a lack of cultural understanding between the ii countries ,' says Charles tang .president of the Brazil –china Chamber .
Ane large issue is timing .For successful deals with the Chinese ,it is of import to be on time for meetings and to meet deadliness. Another consequence is planning .In Brazil, because of high inflation during the 1980s and early 1990s and many failed plans, long-term planning was not a priority.Today,many companies nonetheless prefer to plan as they become along and fix problems when they happen .The Chinese are completely unlike. They similar to program everything in advance and in detail
C Decide whether these statements well-nigh the article are true (T) or fake (F).Correct the false ones
one.
Brazil is biggest trading partner today is the US.F (it's at present china)
2.
At chinbra ,students spend most of the fourth dimension learning Mandarin T
3.
Charles tang thinks deals become wrong mainly considering of language issuesF
In addition to language problems, there is also a lack of cultural understanding between the two countries
4.
For the chinese , beingness on time is very importantT
5.
Brazilians don't requite a lot of importance to planningT
D Piece of work in pairs .Read the situation at the beginning of the commodity again (Paragraph 1) and talk over these questions
a group of Brazilian businessmen complain well-nigh the traffic in the morn and immediately get to breakfast.
2.
How do you recall both sides felt well-nigh the situation?
Chinese entrepreneurs were waiting to hostl brazil and were disgusted with the traffic and as well because he was belatedly to the briefing with Chinese entrepreneurs
three.
For the next meeting with the Chinese, what could the Brazilians do differently?
go out earlier considering the place where the conference is to get in on fourth dimension
Due east Discover words the article with these meaning
ane.
Planned (paragraph 1) Scheduled
ii.
Very important and needing attention (paragraph three) import
three.
Issues (paragraph iii) bug of culture
4.
To be unsuccessful (paragraph 4) understanding
v.
When in that location is not enough of something (paragraph linguistic communication problems
6.
The last possible date for doing something (paragraph 5) troubleshooting
F Piece of work in pairs .What practical advice would you give near studying or doing business in your country?Hash out two or three of these points
iii.
Planning and deadlines
4.
Meetings/seminars
in Colombia dating lack of health is very important because in that location are many benefits that hosts to Colombia, the quango that I requite them is to open call through the pages of the eps and accept a period of 8 days to institute more than do good individuals with
the council that I give them is to open more than benefits for the poorest families to contribute more in the foundations to be used by them and the government has a subsidy for each of them
2.i.4 Open up yourMarket Leader book on page 115 and 116, read Helen Braoudakis profile, and develop exercises A to C (the exercises must be developed individually).
A Ask and reply these questions in pocket-size groups
1.
Practice you take a profile on a professional person networking website such as LinkedIn?
I take non, but I would like to be informed of my customers about products or services from competitors who feel comfortable watching the website to practice concern with the supplier
two.
Does your company/university have a contour on a professional networking website? if so,Which one?
if my company has a website and http://www.corona.com.co/gammasite/ higher also http://www.ean.edu.co/
three.
Discuss how a professional person networking site tin can help individuals and companies /educational institutions.
It can be useful for finding a chore/getting new business
if information technology is useful for businesses and for oneself that 1 can visualize them what is in the depository financial institution and look for the data or product you need is very possible for i to net resource
B Look at Helen Braoudakis's profile on a professional networking site on folio 116.Put these headings in the correct identify on the profile
Education Specialties Interest Piece of work experience Professional summary
C Determine whether these statements are true (T) or false (F) .Correct the false ones
ane.
Helen did her Main's in HRM in Melbourne (F)
Helen did her Principal'southward in HRM in Sidney
2.
She has worked for three different companies(f)
3.
She has always worked in graduate recruitment (T)
4.
She has good communication Skills(F)
5.
When she was at ADM consulting ,she was responsible for organizing summertime internships (T)
six.
She doesn't have any experience outside Australia
She has whatsoever experience outside Commonwealth of australia
two.ii Listening
2.2.1 Open yourMarket Leader book on folio 98 and develop exercises B to F onlistening.
B Listen to the starting time part of an interview with Ros Pomeroy,a management consultant .Which of the social networking sites in Exercise a does she use?
non used rather cognition sharing
C Listen to the second function of the interview .Which two advantages and 1 disadvantage of social networking does Ros mention?
Advantage
one.
be able to keep in contact with many people in the professional field
2.
besides has been in contact with people interested in the work she does
disadvantages
1.
can not exist that other people brand contact with me, who are trying to sell me something That Mayhap I'm not interested in
D Listen to the 3rd part of the interview .Who is the best communicator that Ros Knows?
face to confront advice is , i call up ,the all-time for getting information beyond and for getting things done in business organization .
Due east Listen again and complete this text
He always had a real passion for his subject-whatsoever he was talking about,he was enthusiastic he made sure that he knew his very well , and the one thing that made a big divergence .I think , is that when he spoke to an audition , he made that audience feel as if they were very.
F Listen to the final part of the interview .Make a note of whether Ros Likes (L) ,does non similar (NL) or does not mention (NM) these forms of communication.
two.
Face to face (50)
4.
Handwritten notes (NM)
5.
Corporate newsletter (L)
6.
Corporate newsletter(L)
7.
Telephone calls (NL)
2.2.2 Get to page 106 of yourMarketplace Leader book and develop exercises A to Due east onlistening.
A Listen to John's story and answer these questions
1.
What meal was johns invited to? Dinner
2.
What did he look at?Silence
3.
What was his mistake? talking on the tabular array
1.
He talked during an important silenceyes
two.
He talked near his host'southward table yep
3.
He didn't want a souvenir No
B listen to Cameron's story and respond these questions
1.
Where was Peter's new job?frech
2.
What was his mistake?
one.
He did not use first names
2.
He did non speak French
3.
He did not use family names
4.
How did the staff feel when Peter used first names?
people were more relaxed ,and they always used showtime names
C Listen to Susan'due south story and answer these questions
1.
Where did Susan make her mistake ?
2.
Who did she become our for a meal with ?
3.
What was her mistake ?
1.
She poured her ain drink
ii.
She did not laugh
iii.
She poured too many drinks
4.
What did she forget to do ?
D Mind to Liz, Jeremy and Ros talking about cultural mistakes
| Which Speaker | Liz | jeremy | Ros |
| 1. Was working in East Africa? | ane. | ||
| 2. Was working with a Dutch colleagues | 1. | ||
| 2. Got directly down to business organisation | 3. | ||
| 4. Writes long due east-mails? | v. | ||
| 6. Often adds funny comments in e-mails? | 7. | ||
| 8. Thought a colleague was abrupt and rude | 9. |
2.2.3 Develop exercises A to C on page 115 of yourMarket Leader book.
A Listen to the showtime office of an interview with Liz Credè, an organization development consultant.In pairs ,take notes on what she says about:
1.
Her corrent job,and i know a lot of people wouldn't exist able to say that
2.
A job she had over 20 years ago, and the reason I didn't like was considering I didn't think the company treated people very well
The compare your notes with your partner'south?
B Listen to the second function of the interview and make up one's mind whether these statements are True (T) or Fake (F) .Correct the false ones
1.
Her strengths come up from her work every bit a CEO over the concluding 20 years T
2.
She understand how organizations piece of work by studying them closely F
She sympathise how organizations piece of work through looking at their leadership ,their culture and their business organisation strategy
3.
She can see a state of affairs from many different sides T
iv.
She finds it easy to make decisions T
C Listen to the terminal part of the interview .Complete these notes on the communication that Liz gives
1.
Take the opportunities that you are given and really learn as much equally you from them
2.
Really really to those effectually you and pay attention to what they are maxim
3.
Build relationships across the organization
4.
Ask a question that demonstrates you're really interesed in the company
two.two.4 Cheque your answers past reading the audio scripts on pages 165, 166 and 167
Source: http://bussinessmanu.blogspot.com/2014/06/activity-2-reading-and-listening.html
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